Course curriculum

  • 1

    Module 1: Regulatory Framework for the Insurance Industry

    • Regulatory Framework for the Insurance Industry
    • Module 1: Test
  • 2

    Module 2: General Principles of Insurance

    • General Principles of Insurance
    • Module 2 : Test
  • 3

    Module 3: Types of Life Policies

    • Introduction
    • Definitions
    • How Policies are written
    • How Policies are written (continued)
    • Module 3: Test
  • 4

    Module 4: Accepting New Business

    • Introduction
    • Legal Principles
    • Documentation
    • The Calculation of Premiums
    • Underwriting
    • Product Variations
    • Module 4: Test
  • 5

    Module 5: Marketing of General Insurance Business

    • Marketing of General Insurance Business
    • Module 5: Test
  • 6

    Module 6: Customer Service

    • Customer Service
    • Module 6: Test
  • 7

    Module 7: Benefits of Insurance

    • Benefits of Insurance
    • Module 7: Test
  • 8

    Module 8: Dispute and Complaints Resolution Process

    • Disputes and Complaints Resolution Process
    • Module 8: Test
  • 9

    Module 9: Claims

    • Introduction
    • Maturity claims
    • Death claims
    • Lost policies
    • Surrenders
    • Loans
    • Module 9 Test
  • 10

    Module 10: Basics of Contract Law

    • Introduction
    • Essential Elements of a Valid Contract
    • Classification of Contracts
    • Termination of an offer
    • Acceptance in Law of Contract
    • Consideration
    • Module 10: Test
  • 11

    Module 11: Law of Agency

    • Introduction
    • Creation of Agency
    • The Relationship between Principal and Agent
    • Who Can Sue and Who Can Be Sued
    • Termination of Agency
    • Module 11: Test
  • 12

    Module 12: Fraud in Insurance

    • Introduction
    • Fraud Prevention
    • Other possible indicators of fraudulent claims
    • Indicators of potential fraud
    • Measures to Curb Insurance Fraud
    • Consequences of Fraud
    • Module 12: Test
  • 13

    Module 13: Re-Insurance

    • Introduction
    • The Case for Reinsurance
    • Procedures for Co-Insuring Risks
    • Co-Reinsurance
    • Characteristics of the Reinsurance Market
    • Buyers of Reinsurance
    • Carriers of Reinsurance Risk
    • Features of Facultative and Treaty Reinsurance and the Significance of Retention Limits
    • Reinsurance premiums
    • Module 13: Test
  • 14

    Module 14: Ethics

    • Ethics
    • Module 14: Test
  • 15

    Module 15: Anti-Money Laundering & Terrorism Financing

    • Anti-Money Laundering & Terrorism Financing
    • Module 15: Test
  • 16

    Module 16 - Oath and Code Practice

    • Oath and Code Practice