Course curriculum

  • 1

    Course Navigation and Content

    • Course Navigation
    • Course Content
  • 2

    Module 1 - Introduction - Maximum duration: 1 hour

    • Introduction
    • Objectives of the eLearning Course
    • Module 1 - Test
  • 3

    Module 2 - Introduction to Workplace Disciplinary Investigation and Management - Maximum Duration: 5 hours

    • Preamble
    • Foundation of a Sound Disciplinary and Grievance Framework
    • Organizational Requirement for Formal Disciplinary and Grievance Processes
    • Due Process
    • Principles of a Sound Disciplinary and Grievance Process
    • Common Mistakes Made by Employers
    • Module 2 - Test
  • 4

    Module 3 - The Disciplinary Case Management Framework and Process - Maximum duration: 5 hours

    • Definitions
    • Components of a Disciplinary Case Management Framework
    • The Disciplinary Case Process
    • Module 3 - Test
  • 5

    Module 4 - Disciplinary Offences and Sanctions - Maximum duration 5 hours

    • Disciplinary Cases and Sanctions
    • Introduction
    • Categories of Disciplinary Offences
    • Types of Disciplinary Offences
    • Disciplinary Sanctions
    • Module 4 Test
  • 6

    Module 5 - Workplace Disciplinary Case Investigation - Maximum duration: 14 hours

    • Workplace Disciplinary Case Investigation
    • Introduction
    • Principles of a Sound Investigation
    • The Role of the Investigator
    • Employee Lay-Off
    • The Disciplinary Investigation Process
    • Critical Success Factors for a Good Investigation
    • Module 5 - Test
  • 7

    Module 6 - The Disciplinary Charge and Presentation - Maximum duration 5 hours

    • Introduction
    • Basics of a Disciplinary Charge
    • Elements of the Disciplinary Charge
    • Common Issues of Disciplinary Charges
    • Evidence
    • Service of the Charge Sheet
    • Module 6 - Test
  • 8

    Module 7 - The Disciplinary Case Hearing Process - Maximum duration: 5 hours

    • Introduction
    • Disciplinary Case Hearing Basics
    • Case Hearing Proceedings
    • Module 7 - Test
  • 9

    Module 8 - Disciplinary Case Hearing Roles and Responsibilities "Chairperson" - Maximum duration: 3 hours

    • Introduction
    • Role Purpose
    • Role Responsibiities
    • Role Critical Success Factors
    • Key Competencies of a Chairperson
    • The Chairperson’s Activity Script
    • Module 8 - Test
  • 10

    Module 9 - Disciplinary Case Hearing Roles and Responsibilities "Committee Members" - Maximum duration: 1 hour

    • Introduction
    • Role Purpose
    • Role Responsibilities
    • Role Critical success Factors
    • Key Competencies of a Committee Panel Member
    • Module 9 - Test
  • 11

    Module 10 - Disciplinary Case Hearing Roles and Responsibilities "Secretary" - Maximum Duration: 1 hour 30 minutes

    • Introduction
    • Role Purpose
    • Role Responsibilities
    • Role Critical Success Factors
    • Key Competencies of a Secretary
    • Module 10 -Test
  • 12

    Module 11 - Disciplinary Case Hearing Roles and Responsibilities "Human Resources" - Maximum duration: 1 hour

    • Introduction
    • Role Purpose
    • Role Responsibilities
    • Role Critical Success Factors
    • Key Competencies
    • Module 11 - Test
  • 13

    Module 12 - Communicating the Disciplinary Hearing Case Outcome - Maximum duration: 2 hours

    • Introduction
    • The “Hot Stove Rule”
    • Disciplinary Decision Outcomes
    • The Disciplinary Outcome Advice Letter
    • Module 12 - Test
  • 14

    Module 13 - The Disciplinary Case Appeal Process - Maximum duration: 2 hours

    • Introduction
    • Appeal Principles
    • Ground for appeal
    • Appeal Hearing Process
    • The Appeal Decision
    • Module 13 - Test
  • 15

    Module 14 - Disciplinary Case Management Related to Capacity and Covid19 - Maximum duration: 6 hours 30 minutes

    • Introduction
    • Disciplinary Case Managements arising from Performance
    • Covid 19
    • Legal Issues Arising from Covid 19
    • Module 14 - Test
  • 16

    Module 15 - Exceptional Cases in Disciplinary Case Management - Maximum duration: 3 hours 30 minutes

    • Introduction
    • Special Issues
    • Module 15 - Test
  • 17

    Module 16 - The Grievance Management Process - Maximum duration: 2 hours

    • Introduction
    • Objectives of the Grievance Procedure
    • Grievance Procedure
    • Collective Grievances
    • Adherence to Time and Sentinel Events
    • Module 16 - Test
  • 18

    Final Course Exam - Duration: 2 hours 30 minutes

    • Final Exam
  • 19

    Course Review

    • Instructions